Introduction
Approving and releasing a product, or a part is essential before serial production. In order to assure that the requirements are fulfilled, the
Automotive Industry Action Group (AIAG) has developed and initiated a process, the so called Production Part Approval
Process, or PPAP as it is referred to in the automotive supply chain. After its first release in 1993, PPAP is still a generally used process in the automotive industry, actually having its 4th edition, which was
released in 2006.
The purpose of PPAP is not only a documented part release process, but also to improve the automotive supply chain. By signing the documentation, the supplier provides written
evidence, that the customer requirements are understood and kept, and the customer signs off the PPAP upon product release.
PPAP improves customer satisfaction, by the following aspects:
- Supports part conformance, and its approval.
- Assists to properly manage supplier and design changes.
- Maintains a framework to avoid the usage of unapproved (and potentially non-conform) parts.
PPAP is a major element of the
Advanced Product Quality Planning (APQP) framework, included in it’s 4th phase:
"Product and Process Validation". In addition, PPAP has mutual relation to
Measurement System Analysis (MSA),
Statistical Process Control (SPC),
Failure Mode- and Effects Analysis (FMEA).
Source: qMindset.com; AIAG PPAP Manual
Key Features
Although PPAP is an industry-specific process that has key elements, many automotive OEMs have developed it further, with additional requirements. The generally accepted,
AIAG-specified PPAP manual contains eighteen elements, as follows:
- (1) Design Records
All released specifications, drawings, and design records (functional, test, appearance records, etc.), related to the relevant part or product, including critical characteristics. The drawing can be
either supplier made, or customer made, depending on who is responsible for the design.
Used for: to prove that the drawings and specifications are mutually agreed on.
- (2) Engineering Change Documents
The package of all engineering change documents, what describe the change that generated the given PPAP process (e.g. approved engineering change notifications, customer requests, feasibility studies, etc.).
Used for: to prove that both parties have common understanding about the change.
- (3) Customer Engineering Approval
Contains the documents, by which the customer released the design. In addition, deviation approvals, concessions must be attached, if any.
Used for: to prove that the customer has accepted and approved the design.
- (4) Design Failure Mode- and Effects Analysis (DFMEA)
The released and valid DFMEA cover sheet, or the complete DFMEA documentation. As DFMEA is know-how related, the designer of the product (can be either the supplier, or the customer – or both) defines
the level of information to share with the counter-party. In many cases, the supplier only submits the cover sheet of the DFMEA, and shows the document during customer visits.
Used for: to prove that the design related risks are identified and managed.
- (5) Process Flow Diagram / Process Flow Chart (PFC)
The complete material handling and manufacturing process flow of the supplier, shown in a visual flow-chart format from incoming goods to packaging and delivery.
Used for: to prove that the processes are logically set and elaborated.
- (6) Process Failure Mode- and Effects Analysis (PFMEA)
Such as in the case of DFMEA, the PFMEA cover sheet, or the complete PFMEA is included in the PPAP package, depending on know-how management.
Used for: to prove that the process related risks are identified and managed.
- (7) Control Plan (CP)
This point contains a copy of the Control Plan, signed off by both parties. Many suppliers only show the complete CP to the customer
physically, but do not submit the complete copy.
Used for: to prove that quality controls (tests, measurements, etc.) are planned and elaborated in the whole process.
- (8) Measurement System Analysis (MSA) Studies
The MSA study is a statistical tool, which evaluates and summarizes if the measurement system is capable and stable enough to properly measure. This point of the PPAP contains the MSA study of all
relevant measurement machines, gauges, and other such equipment.
Used for: to prove that all measurement systems can measure with low variation.
- (9) Dimensional Results
The summary table of all measured dimensions according to the product drawing. It proves, that the product is conform to the specification.
Used for: to prove that all dimensions of the product are in specification range.
- (10) Material / Performance Test Results
The material test results show the outcome of tests concerning the base materials, or compounds of the product, e.g. whether the physical, mechanical, chemical, metallurgical properties meet the
specifications. The performance test results are a different subject, as these address the functional and performance related attributes (whether the functionality of the product meets the requirements).
Used for: to prove that both material and functional attributes of the product meet the requirements.
- (11) Initial Process Studies (Capability Studies)
Before producing the PPAP samples, the supplier has to perform capability analysis on all manufacturing processes
(and machines), and the initial process studies summarize the capability data of all machines (Cmk), and processes (Cpk), so it is in close conjunction with Statistical Process
Control (SPC). Many suppliers attach the table of capabilities into the Control Plan.
Used for: to prove that all machines, and processes are capable to turn inputs into outputs on a stable, consistent way.
- (12) Qualified Laboratory Documentation
In many cases, some tests can only be in special internal or external (3rd party) laboratories. This point of the PPAP package shows, whether the given laboratory is accredited for the given test.
Used for: to prove that your lab (or the external lab) is capable, and accredited for the given testing method.
- (13) Appearance Approval Report (AAR)
This report is essential mainly for aesthetic parts, or any other products, that have visual requirements. The report summarizes all visual (color, appearance, quality of surface finishing, etc.)
attributes, and whether all of them are conform to the customer specification.
Used for: to prove that the product meets the appearance requirements.
- (14) Sample Production Parts
These are the sample parts, what were produced during the PPAP production run, and will be shipped with the PPAP submission in serial packaging. The customer has the right to give the requested quantity.
Used for: to prove that not only the documentation, but the parts are satisfying the customer needs.
- (15) Master Sample
The master sample means one (or more) reference samples, what are kept in store for many years (usually 15 years) at the supplier’s site. The customer keeps samples from the sample production parts, but
also can order parts as master samples. Master samples (or golden samples) can also be used for evidence, or analysis purposes (in case
of any upcoming debates), so it is suggested to produce more than one piece.
Used for: to prove that the first parts that were produced under serial conditions meet all the specifications and customer requirements. It is highly suggested to keep 5-10 master samples from the
zero-series for later use (for example you can use them as an evidence, or compare them with subsequent serial parts).
- (16) Checking Aids
This section provides details, photos, drawings, etc. about any aids that can be used by the supplier and / or the customer (e.g. a special plug or jig to counter-check connectors before assembling them).
Used for: to prove that the checking aids (jigs, gauges, etc.) are suitable for the serial use to counter-check parts.
- (17) Records of Compliance with Customer-Specific Requirements
The given point of the PPAP can be very complex, as especially in the automotive industry, many OEMs have customer-specific requirements on top of the AIAG PPAP manual. These requirements are collected
and reflected in this point. Note: many automotive OEMs have different PPAP structure, so the various customer-specific requirements are allocated in other points, which can result a 30, or 40 points long
PPAP package.
Used for: to prove that the customer-specific requirements are understood, and integrated in the PPAP.
- (18) Part Submission Warrant (PSW)
The part submission warrant is a form, used as a cover sheet of the whole PPAP package, collecting major information about the PPAP, including
the part’s name, part number, reason for the submission, the submission level, and many other essential details. This is the document, which is signed by the customer, if the PPAP is released.
Used for: to summarize the PPAP on one sheet, that can be signed off by the customer upon release.
Having all elements is mandatory, however the level of the PPAP indicates what documents need to be submitted to the customer. There are five levels of the PPAP, and the
customer defines for the supplier, what PPAP level is requested before the whole approval process:
- PPAP Level 1: Warrant (PSW) only submitted to the customer. Note: in case of appearance items, the AAR as well.
- PPAP Level 2: Warrant (PSW) with product samples – and limited supporting data – submitted to the customer.
- PPAP Level 3: Warrant (PSW) with product samples – and complete supporting data – submitted to the customer.
- PPAP Level 4: Warrant (PSW) and customer specified requirements submitted to the customer.
- PPAP Level 5: Warrant (PSW) with product samples – and complete supporting data – reviewed at the supplier’s manufacturing location.
The following table contains the submission (S) / retention (R) requirements for each PPAP level:
Retention (R) and Submission (S) of PPAP elements |
PPAP Elements |
Level 1 |
Level 2 |
Level 3 |
Level 4 |
Level 5 |
(1) Design Records |
R |
S |
S |
* |
R |
(2) Engineering Change Documents |
R |
S |
S |
* |
R |
(3) Customer Engineering Approval |
R |
R |
S |
* |
R |
(4) DFMEA |
R |
R |
S |
* |
R |
(5) PFC |
R |
R |
S |
* |
R |
(6) PFMEA |
R |
R |
S |
* |
R |
(7) CP |
R |
R |
S |
* |
R |
(8) MSA |
R |
R |
S |
* |
R |
(9) Dimensional Results |
R |
S |
S |
* |
R |
(10) Material / Performance Test Results |
R |
S |
S |
* |
R |
(11) Initial Process Studies (Capability Studies) |
R |
R |
S |
* |
R |
(12) Qualified Laboratory Documentation |
R |
S |
S |
* |
R |
(13) AAR |
S |
S |
S |
* |
R |
(14) Sample Production Parts |
R |
S |
S |
* |
R |
(15) Master Sample |
R |
R |
R |
* |
R |
(16) Checking Aids |
R |
R |
R |
* |
R |
(17) Records of Compliance with Customer-Specific Requirements |
R |
R |
S |
* |
R |
(18) PSW |
S |
S |
S |
S |
R |
S (submission) – The organization shall submit to the customer and retain a copy of records or documentation items at appropriate locations.
R (retention) - The organization
shall retain at appropriate locations and make available to the customer upon request.
* (other) - The organization shall retain at appropriate locations and submit to the customer upon request.
Source: qMindset.com; AIAG PPAP Manual
Hints
Though PPAP was developed by AIAG, it has been adopted by various other business sectors. The aerospace business also uses the methodology very similar to the PPAP.
PPAP is not only required in case of the introduction of a new product. There are many occasions and reasons, what also initiate the need of the approval process. These
reasons can be:
- Introduction of a new part or product.
- New manufacturing process or technology.
- Change in the manufacturing process.
- New or changed testing process.
- New or changed supplier, sub-supplier (changed source).
- Change of material or component.
- New or changed tooling.
- Equipment or complete production transfer.
- Restart of production after 12 month of inactivity.
- Correction of discrepancy.
As a supplier, you must proactively inform your customers about the potential changes, and have to agree with them on the PPAP procedure (e.g. what PPAP level they request
for submission). Proactive activity increases trust, and can save you from inconvenient questions later, during process audits.
Before the PPAP process, you need to ask your customer’s approval for the initiation of the change with a change request. The main intention is always the same: to inform and
to ask for an approval from the customer about the intended change. The name of the document may vary based on the requesting organization’s quality policies, for example:
- Engineering Change Request (ECR).
- Engineering Change Notification (ECN).
- Supplier Change Request (SCR).
PPAP is a confidential documentation between the two affected parties (supplier and customer), so giving out any information is only allowed if both parties agree on it.
The PPAP takes time, and resource (huge load of both administrative and physical work), so don’t skimp with it. Despite the identification of risks is essential in the design
phase, it is still better to identify an issue during the PPAP, instead of the serial production. A properly performed PPAP can save you from many inconvenient issues. ("If we had done the PPAP precisely, we could
have managed this serial issue with much less money and resources).
The customer can either release, conditionally release, or reject the PPAP, depending on the deviations and risks concerning the affected product. Conditional release can mean
a limited time, or a limited quantity.
Source: qMindset.com
Summary
- PPAP stands for Production Part Approval Process.
- The purpose of PPAP is to provide evidence, that the supplier has understood all customer needs, and its production is able to consistently produce parts at the quoted production rate, with meeting all
customer requirements.
- PPAP was developed by the Automotive Industry Action Group (AIAG) in 1993, but is not only used in the automotive industry.
- The standardized check-list (based on the PPAP manual) contains 18 elements, and 5 different submission levels, but many organizations in the supply chain have elaborated their own check-list with additional
elements.
Source: qMindset.com; AIAG PPAP Manual